Shipping policy
At The Tourist Bag, many of our items are produced made-to-order to reduce waste and keep each piece intentional.
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Free U.S. shipping on orders over $50
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Flat rate shipping: $4.99 on orders under $50
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Orders are processed within 2–4 business days
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All orders ship via USPS or UPS with tracking
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Estimated delivery time is 3–7 business days (depending on location)
You will receive tracking information by email once your order ships.
Returns & Order Issues
Because many of our items are made-to-order, we do not accept returns or exchanges for:
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Change of mind
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Incorrect size selection
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Style or preference reasons
However, your experience matters to us.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at:
Please include:
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Your order number
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A brief description of the issue
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Clear photos of the item and packaging
Once we review your request, we will offer either a replacement or a refund if approved.
Refund Timing
If a refund is approved, it will be processed back to your original payment method within 5–10 business days (depending on your bank or card provider).
Questions?
If you have any questions about shipping, returns, or your order, please contact us at:
We typically respond within 1–2 business days.