FAQ

How do I place a custom order?

Complete our Custom Order Inquiry Form and a member of our team will contact you within 1–2 business days to discuss your vision, timeline, and design details.

Do you offer custom sizing?

Yes. Many of our custom garments and designs can be tailored to your measurements for a more personalized fit.

How long do custom orders take?

Production timelines vary depending on the complexity of the design and current availability. Estimated turnaround times will be provided during your consultation.

What information should I include in my inquiry?

We recommend including your event date, inspiration photos, preferred colors, measurements (if available), and any special requests.

Do you accept returns or exchanges?

Due to the personalized nature of custom and made-to-order items, all sales are final unless an item arrives damaged or defective.

How can I contact The Tourist Bag?

You may submit an inquiry through our contact form or email us directly. We strive to respond within 1–2 business days.